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Contact Us

We're always happy to hear from you, whether you've got a problem or query before or after you buy, you need more information, or anything else. Please quote your order number in any correspondence. You can contact us by any of the following methods.

Email
 
Email us at contact-us@petcare247.co.uk and we will respond as quickly as possible during our business hours.

Telephone

Call us on
Tel: 0800 327 7522

Opening Times

Monday - Friday 9AM - 6PM
Closed Saturday, Sunday and Bank Holidays (UK times).

During out of business hours you can leave us a voicemail and we'll call you back the next working day.
 
 
Mail
 
Our postal address is

PetCare 24/7
202 Hampton Road
Twickenham
TW2 5NJ
United Kingdom

Special Delivery items, returns and parcels should be addressed to

PetCare 24/7
202 Hampton Road
Twickenham
TW2 5NJ
United Kingdom

* PetCare 24/7 Online Store is registered and trading under Pets TLC Ltd.