Loading... Please wait...
  • My Account
  • Order Status
  • Wish Lists
  • Gift Certificates

Returns and Refunds

refund_badge.gifFeel free to return anything you have purchased from us - for any reason - within one whole month for a full refund. All we ask is that you return it in the same condition you received it*.
Returns should be sent to:
202 Hampton Road


You are not responsible for the cost of returning products unless they are faulty or do not otherwise comply with the terms of the contract (see below). Please obtain proof of posting so that this can be produced in case of any loss or damage in the post.
We're sorry but Custom-made / Special Order products cannot be returned/refunded.
Please note DVDs and CDs can only be returned if unopened.
*This guarantee is in addition to your legal right under the Distance Selling Regulations to cancel an order within 7 working days without a reason. Your statutory rights are not affected.
Faulty/Incorrect Items
If you receive an item that is damaged or that you did not order, please contact us as soon as possible so we can arrange return at our expense, and provide a replacement or refund as required.